Industry News

Wirecard delivers customer-driven experiences in…

Dec 17, 2019

  • International customers in Singapore will benefit from Wirecard’s dynamic currency conversion solution, allowing them to pay in their home currency
  • With 13 outlets in seven countries, Brotzeit is one of the world’s leading franchised German concept casual dining restaurants

Wirecard, the global innovation leader for digital financial technology, is collaborating with Brotzeit, one of the world’s leading franchised German concept casual dining restaurants to deliver customer-driven experiences. Specifically, Wirecard is supporting Brotzeit to offer dynamic currency conversion (DCC) for all travelers in Singapore. Available at all Brotzeit restaurants in Singapore, foreign travelers can now choose to pay for their food and drinks in Singapore dollars or in the currency of their choice. Established in Singapore in 2006, Brotzeit has 13 outlets in seven countries worldwide, including Australia, China, Hong Kong, Malaysia, Philippines and Vietnam.

Millions of people visit Singapore each year, spending money on food, retail, entertainment and other items. According to latest statistics by TODAY, 18.5 million people visited Singapore in 2018, up 6.2% from 2017. Another study reported in Business Insider revealed that travelers visiting Singapore spent a total of US$2.2 billion on dining, which places Singapore third in Asia.

Brotzeit is a popular dining restaurant amongst foreign customers, and has an average of 21% for foreign credit card transactions per month. With this collaboration in place, Wirecard is expanding Brotzeit’s payment options to international customers, allowing them to choose their preferred payment method for a seamless experience at Brotzeit outlets in Singapore.

“We aim to provide the best service to our customers, and this includes making payments easy and seamless at our restaurants,” said Carsten Kjeldmann, Country General Manager, Brotzeit. “With the new feature, tourists and business travelers will be able to enjoy the added convenience while paying in the currency of their choice. We look forward to working with Wirecard to offer the enhanced Brotzeit experience to our customers across all franchise outlets.”

Judith Loh, Head of Relationship Management, APAC Sales, Wirecard, said, “We are excited to support Brotzeit with our DCC solution to provide greater payment flexibility and options to their customers. As Singapore continues to be a popular holiday destination among travelers, the new feature will help Brotzeit to better serve customers who travel internationally, thereby increasing customer satisfaction and loyalty.”

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